Add a sent messages folder for messages sent via the session profile
A
Anthony or Patricia Brantley
started a topic
about 1 year ago
Have a place that saves any messages sent to customers. Might be a "safety" feature especially for bigger companies where more than one person handles things... you want to know what people are sending out.
3 people like this idea
1 Comment
C
Coach Pat
said
12 months ago
Yup, even being a small company, I rarely use the email function b/c I can't trace what was sent.
Anthony or Patricia Brantley
Have a place that saves any messages sent to customers. Might be a "safety" feature especially for bigger companies where more than one person handles things... you want to know what people are sending out.
3 people like this idea