So you're a client and need to cancel a booked class or appointment - how do you do that via the iOS app? Easy!
Step 1: Login to the iOS app with your email address and password.
Step 2: Navigate to the 'Schedule' section by tapping the 'Schedule' tab at the bottom.
Step 3: Choose the date on the calendar you've scheduled your class or appointment for. Tip: look for the dates with the orange dots below the number, these dates have scheduled sessions! Tap on that date.
Step 4: Tap on the 'Upcoming Sessions:' section near the bottom, this will select the current session and take you to the 'cancel' screen, shown below.
Step 5: If you REALLY want to cancel, tap the 'Cancel Session' red button to confirm your cancellation from the class or appointment. Note: Depending on the cancellation policy of the business, you may or may not be able to do this with a business. If you get a message saying, "Sorry, contact the business", try contacting the business and asking for help.
Otherwise, you'll receive the cancellation confirmation page, and an email confirming your cancellation.
That's it! You're cancelled. Now, you can return to the search page or your favorite business page and start booking fitness classes or appointments!