Your clients will receive an email reminder regarding an upcoming session 24 hours before it starts. This email notification will include your business' name and logo, the name of the session, the date, time and where will it be held.
Now, you can control your clients' notifications reminders with just a few clicks. We've added 2 sections under Notifications: 'Notifications to Business' and 'Notifications to Clients.'
Nothing has changed on the 'Notifications to Business' section. 'Notifications to Clients' is a new section where you can control how many times and when your clients will receive the reminder email before the session starts.
1 - 24 Hours before the session starts: This is on by default. You can de-select this, but at least ONE reminder notification time must be selected.
2 - 1 Hour before the session starts: This will resend the reminder notification 60 minutes before the session starts.
3 - This field requires a number between 1 and 99.
4 - This dropdown includes days, hours and minutes.
5 - Changes must be saved. Onced saved, a confirmation message will appear at the top.
*Selecting everything will send the same notification reminder thrice.
Note that if you or your clients turned off notifications, no reminder email will be received. If we got a spam complaint from your clients, we'll turn of their notifications and inform them via email.Thus, no reminder email will be received.
That's about it! Any questions? Chat with us or send us an email to firstname.lastname@example.org