Personal Account

I just signed up with Fitli, now what do I do?
First off, welcome to Fitli! We're an online marketplace for fitness studios, gyms, Pilates/Yoga studios, dance, massage and physical therapy business...
Thu, 21 Nov, 2019 at 8:58 AM
How can I check my Account Balance and/or my next Charge Date?
Checking your account balance (also known as remaining sessions) and/or next bill/charge date is easy. Here's how. Login to your fitli account ...
Thu, 21 Nov, 2019 at 9:06 AM
Have a Groupon code or coupon to redeem? Here's how!
Have you made a purchase of a package, session or membership on Groupon, and you're looking to redeem it with a Fitli business? If so, we recommend ...
Tue, 15 Oct, 2019 at 10:30 AM
How can I edit my personal email/text message notifications?
As a client of a Fitli business, you automatically receive emails and text message notifications for several events - signups for classes and appointments,...
Thu, 21 Nov, 2019 at 9:25 AM
Can I book classes past my Unlimited, auto-renewing package date?
Are you a customer/client and have purchased an unlimited, auto-renewing membership or pass? Your membership gives you access to book for the entire month ...
Fri, 11 Oct, 2019 at 8:15 AM
Can I see how many sessions or classes I have left in my account?
Yes, it's easy! To check how many sessions or classes you have left in your account, you've got several options: 1. Check the 'Accoun...
Thu, 21 Nov, 2019 at 9:42 AM
How to upgrade your account to professional or business account?
Steps: 1. Log in to your fitli account 2. Go to the 'Personal' section, then 'Account', then "Account Type". You'...
Thu, 21 Nov, 2019 at 9:55 AM
Why aren't I receiving emails from Fitli?
Here at Fitli, we strive to make sure every email reaches you - welcome emails, booking and payment emails. Sometimes, however, the ISP (Internet Service P...
Fri, 11 Oct, 2019 at 8:18 AM
How do I cancel my account and remove my information?
We hate to see you leave, and want to do everything we can here at fitli to keep your business. But, if for some reason, you want to completely delete your...
Fri, 11 Oct, 2019 at 8:18 AM
How to View Your Account History
Steps: 1. Log in to your personal fitli account. 2. Click on 'Reports' at the top, then 'Session History' on the left. - This ...
Thu, 21 Nov, 2019 at 10:05 AM