Customers

How to Hide Attendance Info for classes
Previously, we launched the feature to hide a class from your business calendar. Now, we are giving you the ability to also hide the number of participants ...
Thu, 7 Nov, 2019 at 11:35 AM
Seeing a message, "The provided email address is already associated with an account"? Here's why!
Are you trying to add a customer to your client/customer list, but seeing an error message, "The provided email address is already associated wi...
Thu, 7 Nov, 2019 at 11:39 AM
Ability to edit and change Packages or Memberships until first purchase
Previously, we locked in the ability to edit or change a package or membership after you had created it. Generally, that makes sense as you don't want ...
Thu, 7 Nov, 2019 at 12:04 PM
Business 'Leads' for New Client Accounts
We've added a new category of client called 'Leads', that are viewable in your Customers List. Those clients that sign up on the web v...
Tue, 5 Nov, 2019 at 11:59 AM
How to provide a customer with a complimentary Service or Package?
Do you want to provide a free package or service to your clients? Maybe you're transferring over an account balance from an earlier system, or the cli...
Thu, 7 Nov, 2019 at 1:15 PM
Why can't I book into a class, or why can't my clients book?
There are a few reasons why this might be occurring, here's the common reasons and the solutions! Asking You to Pay? If you're sure you...
Thu, 7 Nov, 2019 at 1:46 PM
How to 'hide' a session or class on your Business Calendar
If you have a class you'd like to 'hide' from the calendar, now you can!  Maybe you'd like to have a class on the schedule you ju...
Thu, 7 Nov, 2019 at 2:35 PM
Customer Profile Enhancements: Expire Memberships
Declined auto-renewing memberships are a pain not only for clients but for businesses as well.  Don't want to wait until tomorrow for the next ...
Fri, 8 Nov, 2019 at 9:41 AM
Promo Code Enhancements
Previously, you could only create simple promotions to offer discounts in the form of a simple dollar amount or percentage discount.  You could also choose ...
Wed, 13 Nov, 2019 at 10:16 AM
Can I schedule or book on my phone? How about integrating with my calendar?
You can book an appointment or class directly from the convenience of your phone!  Iphone Users: Iphone users can download the Fitli app HERE, or us...
Fri, 11 Oct, 2019 at 8:50 AM