Customers

Can I schedule or book on my phone? How about integrating with my calendar?
You can book an appointment or class directly from the convenience of your phone!  Iphone Users: Iphone users can download the Fitli app HERE, or us...
Fri, 17 Apr, 2020 at 2:56 PM
Quick Booking for Classes
One of the most requested features both clients and businesses have asked for is the ability to quickly book you or your clients into classes without...
Fri, 17 Apr, 2020 at 3:10 PM
Adding/Updating Emergency Contact Information
Many of you have asked for the ability to have and add emergency contact information (an emergency contact name, phone number and relationship) to yo...
Fri, 17 Apr, 2020 at 3:14 PM
How to Update your Customer's Credit Card or Payment Information
As a business, you'll need the ability to update or remove your client's personal credit card from Fitli so you can continue purchasing for them a...
Fri, 17 Apr, 2020 at 3:23 PM
Handling Failing Client Auto-Renewing Memberships
We've introduced several new features that should help you manage your clients' auto-renewing memberships, including better credit card management...
Fri, 17 Apr, 2020 at 3:28 PM
Updating Client Balances with Specific Services
Currently, after a client makes a purchase of a package, it's difficult to edit the classes, services or appointments that are included in that specifi...
Fri, 17 Apr, 2020 at 3:33 PM
Client Notifications
Have you wanted the ability to turn off client emails, text messages and all notifications? Maybe a client doesn't want to receive messages anymore? We...
Fri, 17 Apr, 2020 at 3:37 PM
Set Client Renewal or Charge Date
You've asked for the ability to set the charge/renewal date for clients on automatic renewing memberships, and now you can!  It's super simple! S...
Fri, 17 Apr, 2020 at 3:40 PM
How to Import Users from Zen Planner?
If you're transferring your existing customer lists from another software service, such as Zen Planner, simply send us the exported file and we can he...
Fri, 17 Apr, 2020 at 3:44 PM
How can I see my new clients or customers who've signed up?
If you're looking to see new clients or customers and when they've been added or signed up, head to your Customers List.  Once there, look for th...
Fri, 17 Apr, 2020 at 3:45 PM