Admin/Setup

Admin/Setup

Will I be receiving a 1099-K from Fitli for my business?
Did you process enough online payments this tax year to incur requiring a 1099-K?  If so, we'll be in touch - or, reach out to us and we can help. Typ...
Tue, 14 Apr, 2020 at 3:42 PM
Interested in hibernating (temporarily suspending) your Fitli business account?
We understand sometimes things don't work out, business needs change, or timing isn't quite right for getting up and running with booking and sche...
Tue, 14 Apr, 2020 at 3:49 PM
Requesting Client Refunds
As part of our ongoing effort to simplify your business processes, we've added a semi-automated refund process. Now, you can request a refund for any p...
Wed, 15 Apr, 2020 at 11:16 AM
How do I update my Tax ID number?
In order to update your Tax ID number, login to your business account, and go to the 'Admin' section. Then, click 'Credit Card Processing&#x...
Wed, 15 Apr, 2020 at 4:42 PM
Do you require the CVV field for credit card processing?
The CVV code is primarily used for authorizing a customer's possession of their card during credit card payments.  We DO require the CVV to ensure anot...
Wed, 15 Apr, 2020 at 4:44 PM
Does fitli have the credit card numbers for our customers in your system?
Your customer's/client's CC information is stored with our secure processor, Braintree, on their servers. Fitli does not store any credit card num...
Wed, 15 Apr, 2020 at 4:48 PM
How to upgrade your Personal account to a Professional or Business account?
Steps: 1. Log in to your fitli account 2. Go to "Personal" section, then "Account", then "Account Type". You'll see som...
Wed, 15 Apr, 2020 at 4:51 PM
How to add a 'Book Now' button to your Facebook page?
Everyone loves Facebook and social media, and it's a great way to promote your business. Did you know you can add CTA (Call to Action) buttons on your...
Thu, 16 Apr, 2020 at 12:27 PM
Can I sell retail products with Fitli? How do I set that up?
Interested in selling retail products through Fitli? Well, you can! Get those t-shirts, water bottles and uniforms ready, here's a quick guide on how t...
Thu, 16 Apr, 2020 at 12:31 PM
How do I update my business credit card on file with Fitli?
If your current business credit card on file is expiring, or you'd like to update/change it, it's easy! Step 1: Log into your Fitli business acco...
Thu, 16 Apr, 2020 at 12:36 PM