Admin/Setup

Admin/Setup

How to customize locations or facilities or how to remove them?
Are you a small studio with only one main room, or a large studio with multiple rooms or appointment areas? Or, perhaps you hold most of your classes outsid...
Thu, 7 Nov, 2019 at 8:54 AM
How to set up booking and cancellation policies for your business?
Have you ever had the problem where a client cancels 5 minutes prior to a class or appointment or is a no show?  Or, do you want to limit how soon before a ...
Thu, 20 Feb, 2020 at 10:55 PM
How do I update my business logo?
To add or update your business logo, login to fitli.com with your business account. Then, head to the 'Admin' section of your profile. Click on th...
Thu, 7 Nov, 2019 at 9:12 AM
Why are you asking for my credit card when you have a Free 30-Day Trial Membership?
We encourage businesses to sign up for a free business account to take advantage of our one month free trial to access all Fitli features. You can sign up f...
Fri, 18 Oct, 2019 at 8:47 AM
I can't find my business, how do I make it viewable in searches?
As part of a new Fitli account, your business profile is automatically set to NOT be viewable in searches. We do this so you have time to setup your account...
Thu, 7 Nov, 2019 at 9:24 AM
How do I add employees/users and set or upgrade their 'access level'?
With fitli, you have the ability to have multiple employees or users, including trainers, front desk staff, co-owners, and bookeepers - all with the own spe...
Thu, 7 Nov, 2019 at 9:41 AM
Electronic Waivers - Updated!
Electronic Waivers: Now, you can choose to require your customers to accept the terms of your business waivers prior to purchasing a package. In your...
Mon, 2 Mar, 2020 at 7:13 PM
How to add a User, Employee or Professional to your business
A professional or 'business user' is an employee who works at your business, or a manager/clerk who you provide access to your business site. Each...
Thu, 7 Nov, 2019 at 10:39 AM
How to Import data from other services, such as Mindbody, Zen Planner, etc.
If you're transferring your existing customer lists from another software service, such as MindBody, Zen Planner, etc, simply send us the exported file...
Sat, 19 Oct, 2019 at 3:47 PM
Waiver Configuration
As a business, it is important to have your clients accept a waiver prior to purchasing a package/membership or booking a class or an appointment. This will...
Tue, 3 Mar, 2020 at 9:01 AM