You can remove or hide your clients who are no longer involved with your business with just a few clicks Here's how.&nbsp;
Make Customers Inactive
From the main "Customers" list, you will see a column titled "Active?". Click "yes" to turn a client inactive, or "no" to make them active. It's that easy! Click to hide and click to un-hide!
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Or, if you're in a client's profile and you'd like to set them as inactive, click the "Active?" toggle as shown below.
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Show Inactive Clients
Then, if you want to view your inactive clients, click the "Show Inactive Customers" link to show those clients (sorted alphabetically) in your main customer list.
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That's about it! Any questions? Chat with us or send us an email to <a href="mailto:support@fitli.com" target="_blank" rel="noopener"><ins>support@fitli.com</ins></a>.

You can remove or hide your clients who are no longer involved with your business with just a few clicks Here's how. 

Make Customers Inactive

From the main "Customers" list, you will see a column titled "Active?". Click "yes" to turn a client inactive, or "no" to make them active. It's that easy! Click to hide and click to un-hide!



 



Or, if you're in a client's profile and you'd like to set them as inactive, click the "Active?" toggle as shown below.



 

Show Inactive Clients

Then, if you want to view your inactive clients, click the "Show Inactive Customers" link to show those clients (sorted alphabetically) in your main customer list.



That's about it! Any questions? Chat with us or send us an email to .

Can I set customers to be inactive or remove them from my list?

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Account Balance Reporting

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Booking Multiple Clients in a Class

Booking or Reserve a Spot for Free - Pay Later

Bookings Report!

Business 'Leads' for New Client Accounts

Business Guide: Waitlist for Relationships

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Client Photos (for Businesses)

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Create Custom Fields and Set Required Fields For Your Customers

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Direct Appointment Booking Link

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Electronic Waivers

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For Businesses: How to contact Fitli Support

Generate Payment Requests

Getting Started with Appointments

Gift Certificates? No problem! Here's an easier way to do it!

Handling Failing Client Auto-Renewing Memberships (Business Guide)

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How can a client donate or pay a miscellaneous amount to my business?

How can I adjust my appointment availability?

How can I cancel an auto-renewing membership?

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How can I charge a tip for a client's visit?

How can I edit or change a service once I've created it?

How can I see my new clients or customers who've signed up?

How do I add Customers to my Business?

How do I add employees/users and set or upgrade their 'access level'?

How do I change the colors for my services?

How do I change the date or time of a session?

How do I create a 'blocked time' event on my calendar? I want to be unavailable for a certain period

How do I update my business credit card on file with Fitli?

How do I update my business logo?

How do I update my Tax ID number?

How do I view my instructors' reviews on Fitli?

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How to 'hide' a session or class on your Business Calendar

How to add 'Schedule Now' buttons linking to your Classes and Appointments?

How to add a 'Book Now' button to your Facebook page?

How to add Classes, Appointments or Blocked Time to your Business Calendar?

How to add existing customers to your Fitli Customer List?

How to add sessions to a customer's account without charging them

How to Add, Customize, Remove and Default Facilities!

How to adjust a customer's 'Billing Date'?

How to book a session / class for your customers

How to Cancel or Remove a class from your Calendar?

How to change your business' password within the Fitli site

How to create a promotion or use promotion codes?

How to de-activate / re-activate a service

How to Hide Attendance Info for classes

How to integrate Online Classes or Video Conferencing link with Fitli?

How to Import data from other services, such as Mindbody, Zen Planner, etc.

How to Import Users from Zen Planner?

How to merge your customers' profiles

How to provide a customer with a complimentary Service or Package?

How to set up booking and cancellation policies for your business?

How to Setup a Workshop for Your Business?

How to upgrade your Personal account to a Professional or Business account?

How to view a client's remaining sessions?

How to view client history?

How to view your public class schedule as a client?

I can't find my business, how do I make it viewable in searches?

Importing, exporting and Customer List Questions?

Interested in hibernating (temporarily suspending) your Fitli business account?

Is Fitli HIPPA or HITRUST compliant?

Is it possible to turn off email notifications for customers who are imported into the platform?

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