Getting Started with the Fitli App
Welcome to Fitli! This guide will assist you in getting setup, including how to login/sign up, search for fitness classes and get signed up for your first class.
After downloading and installing the IOS app from the App Store, launch the app from your iPhone. You'll be asked to allow Fitli to use your GPS location. This is so we can present fitness and wellness businesses near you. Tap 'Allow'.
Signup or Login:
You'll be presented with a 'Sign Up' or 'Log in' page. If you have an account already with Fitli, then choose 'Log in'. If you don't have an account yet, choose 'Sign Up'.
Choosing 'Sign Up' will prompt you to enter your First name, Last name, email address and to choose a password. Your email address should be 39 characters or less. Your password must have at least 8 characters + number and a special character. Tap 'Sign Up' to complete the signup process. Our system will automatically send you a welcome email and you'll be automatically logged in.
Once logged in, you should see the 'Explore' page. You can tap the 'Search' button to be directed to the 'Search Builder' section where you can search for your gym.
The 'Explore' page is your hub for finding great local fitness gyms, yoga and pilates studios and trainers near you. On the Explore page, you'll see a local listing of great gyms, clubs and trainers. You'll see the following information:
1 - Business name and logo
2 - Sessions offered
3 - Distance from you (if you accepted the 'allow location')
4 - Average rating in number of stars and number of total reviews
5 - Address
Tapping on each business will give you more information about that specific business, where you can view their schedule/signup for a class, check rates, meet the professionals, contact the business or leave a review.
Book for a Class:
To signup for a class, tap the 'Book' button to open its profile and tap 'Book Session'.
NOTE: If your business requires you to accept a waiver, tap the 'Waiver' link and the 'Confirm' button to accept it. Otherwise, you'll see the pricing page where you can choose between paying the drop-in price (in this case, it's $25 for the class) or choose any available package/membership (if your business has any). Tap the 'Proceed to Checkout' button and tap 'Credit or Debit Card' on the 'Select Payment Method' modal to head to the payment page.
Once on the payment page, enter your credit card information and tap 'Add Card'.
On the 'Checkout' page, tap 'Complete Purchase.' If your business gave you a promo code, enter the code on the 'Promotion' field, tap 'Apply' and 'Complete Purchase.' A confirmation will appear at the bottom that you successfully paid and booked the class. Be assured that your credit card information is secure with us.
We'll notify your business and the class will appear on your personal schedule. You'll also receive 'Purchase' and 'Booked' Notification emails and a reminder email 24 hours before the session starts.
Book for an Appointment:
To signup for an appointment, tap the 'Book Appointment' button to open its page. Note that this option will only be available if the business allows appointment booking.
On the 'Book Appointment' page, select the 'Service', 'Professional' and 'Date/Time' you want to sign up for one by one. Note that you need to select each option one by one for the other options to be available.
Tap your preferred date and time and tap 'Confirm' on the next page.
You'll see the pricing page if you don't have any sessions applicable to the appointment, otherwise, you're booked. You can choose between paying the drop-in price (in this case, it's $34 for the appointment) or choose any available package/membership (if your business has any). Tap the 'Proceed to Checkout' button to open the 'Select Payment Method' modal.
Tap the 'RECENT' card used or choose 'Credit or Debit Card' to add a new payment method. In this example, the 'RECENT' card was selected.
On the 'Checkout' page, tap 'Complete Purchase.' If your business gave you a promo code, enter the code on the 'Promotion' field, tap 'APPLY' and 'Complete Purchase.' A confirmation will appear at the bottom that you successfully paid and booked the class.
We'll notify your business and the appointment will appear on your personal schedule. You'll also receive 'Purchase' and 'Booked' Notification emails and a reminder email 24 hours before the session starts.
Your Personal Schedule:
To keep track of your upcoming scheduled sessions, click the 'Schedule' icon at the bottom. Scroll up and down in the app to see the listing of sessions if you have a lot.
You can also check this during the checkout process. To do this, tap the 'My Schedule' button at the bottom or hit 'Cancel' at the top right and tap the 'Schedule' icon. Screenshots below.
That's about it! Any questions? Chat with us at fitli.com or send us an email to email@example.com