Help CenterThis feature will allow you to schedule a change to a service's drop in price on a future date, with the option to allow the update to the drop-in price for those future sessions to take effect immediately or after the changeover date has been reached. This allows you to let clients book at the old rate for those future sessions until the date is reached or allows you to require clients to pay the new rate for those future sessions even when booking them before the changeover date has been reached.
Update Drop-in Rate for Future Sessions
To do this, log in to your Fitli business account. Click Admin > Products & Services.
On the Services section, click “Edit” beside the service you wish to change the drop-in price.
On the +Edit Service modal, click “Schedule Update to Drop In Price.”
Click “Schedule New Rate Change” on the Drop In Price Schedule/History modal.
Use the date picker and pulldowns to schedule the change. Fill out the drop-in price field then hit SAVE. If you wish to update the drop-in rate now for future sessions scheduled after the start date, turn ON the toggle then hit SAVE. Otherwise, leave it OFF and clients will only be prompted to pay the new drop-in price for sessions scheduled after the changeover date once that date/time has been reached.
In the example below, a class’ drop-in price is scheduled to change from $20 to $25 on 9/16/24 at 12:00 AM. The toggle to change it now is turned OFF. This means that it will change after the start date has been reached.
You’ll see the scheduled change in drop-in rate on the modal. From here, you can edit it if you wish to update it or simply hit CLOSE if you’re done.
If you want to cancel the scheduled change in drop-in price, click CANCEL SCHEDULED UPDATE and CLOSE.
Once you’re done scheduling the change, the drop-in price section will be grayed out. It will return to default once the scheduled change is reached.
That's it you're done!
What will happen next?
You and your clients will still be able to book the service with its current rate ($20). The drop-in price for sessions scheduled after the scheduled start date and time for the new drop-in, will remain the same until the scheduled drop-in updates start date and time are reached. At that point, the drop-in price will change to the new rate ($25) for all future scheduled sessions.
Update Drop-in Rate Now for Future Sessions Scheduled After the Start Date
To do this, repeat the first few steps above then click “Schedule Update to Drop In Price.” In the example below, the business will schedule the change in drop-in for an appointment service. Screenshots below:
Turn on the toggle to update the drop-in rate now for future sessions scheduled after the start date then hit SAVE.
You’ll see the scheduled change in drop-in rate on the modal. From here, you can edit it if you wish to update it or simply hit CLOSE if you’re done.
If you want to cancel the scheduled change in drop-in price, click CANCEL SCHEDULED UPDATE and CLOSE.
Once you’re done scheduling the change, the drop-in price section will be grayed out. It will return to default once the scheduled change is reached.
What will happen next?
You and your clients will still be able to book the service with its current rate ($20) before the scheduled change in drop-in rate. The new drop-in price ($35), will display when scheduling sessions after the scheduled change in drop-in rate even though it’s not reached.
That's about it! Any questions? Chat with us or send us an email to support@fitli.com.