Mobile version: How can I check my Account Balance and/or my next Charge Date?

1 min. readlast update: 03.15.2024

Checking your account balance (also known as remaining sessions) and/or next bill/charge date is easy. Here's how.

Log in to your Fitli account and go to the "Reports" section at the top menu. You'll be directed to the "Account Balance" section.

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In this example, the customer has 4 sessions remaining for the services indicated on the "Applies To" section for one business. It will not auto-renew since there's an expiration date, hence, it's not under "Auto-Renewing Plans".

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Scrolling up, you will see the next charge date for the customer's auto-renewing membership under "Auto-Renewing Plans". As you can see, the customer's "recurring monthly 4" plan will auto-renew on 7/3/2022. You can also check the number of sessions remaining, whether it's unlimited or limited.

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Basically, if there is a next charge date, the plan is on auto-renewal. If there is an expiration date, the plan is not on auto-renewal.

That's it! Any questions? Send us an email at support@fitli.com or chat with us.

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