First off, welcome to Fitli! We provide the online scheduling and payment platform for the business you're trying to sign up for. Signing up and booking is as easy as 1-2-3! Here's a helpful guide to get started.
Step 1: Sign up for an Account
On the business' public calendar, tap the 3 lines at the top right side and tap 'Sign Up'.
Fill out the registration form and hit SUBMIT.
On the 'Business Specific Sign Up Information' section, fill out the required fields and hit CONTINUE. A message will appear at the top and the required field/s will be highlighted in red prompting you that the required field/s should be filled out if you click CONTINUE on this section.
If the business you're trying to sign up for has a waiver, you'll be directed to a section similar to the one below. Tap the ACCEPT WAIVER button to complete signing up. Once your sign up is complete, you'll automatically be signed in to your account.
Step 2: Search for the Business
If you sign up directly through a specific business' calendar, you should automatically be connected to the business and the business should display under 'My Businesses' when you tap on 'Book Activity' at the top of the screen, similar to the one above. Otherwise, you'll be directed to the 'Find a Business' page, and then you can simply use the fields to search for the business and hit 'Search'.
Once you find the business, tap the heart icon to 'favorite' it and hit the 'View Schedule' button to be directed to their public calendar. Note: Once you 'favorite' the business, it will show up on the 'My Businesses' section when you click 'Book Activity' on your next login and you don't need to search for it again. Efficient, right?
Step 3: View the Schedule and Choose a Class
On the business' public calendar, you can use the Calendar Menu Arrows at the top to advance backward or forward on the calendar. Or, the Calendar Menu View to view their schedule by 'day', 'week', 'month' or 'list'.
Step 4: Pick a Class and Book
Tap the class you want to sign up for, scroll up and hit the 'Book' button.
Step 5: Choose a payment method
On the 'Make Purchase' screen, you'll be prompted to sign up with either the drop-in rate (if one is available), or to purchase a package or membership. Scroll up, choose a payment option from the screen similar to the one below.
Step 6: Enter your payment information
Scroll up, tap 'Add a payment method', select 'Add a credit card or debit card' on the modal and hit NEXT. Then, enter your card information and hit SAVE. If your business accepts ACH/bank payments, you'll see the option to 'Add a bank account' similar to the one below. Otherwise, only the 'Add a credit card or debit card' option will show up. For more information, directly.
Note: If you have not added your billing address during registration or updated it on the 'Contact Info' section, tapping NEXT will bring you to the 'Please Add Your Billing Address' modal. Just complete the details and hit SAVE. If you tap CANCEL, you won't confirm your booking. This is a one time process. If you enter your billing address, the site won't prompt you to update your billing address on your next purchase/booking.
Step 7: Confirm your Payment Method and Book your Class!
Once you've entered your payment method, this final screen, shown below, will confirm the details of your payment choice and the total amount. Tapping 'Confirm' will charge your credit card and book you into the class!
Note: If your business setup a waiver after you signed up, you will need to accept it. Tap the waiver link and/or toggle to accept it and hit CONFIRM. This is a one time process. If you accept the waiver, the site won't prompt you to tap on it again on your next purchase/booking unless you add relationships and purchase/book for them, or, your business updates and/or resets the waiver, in which case you will need to re-accept the waiver.
CONFIRMATION and REMINDER:
After tapping 'Confirm', you'll get two emails to your inbox. One will summarize the charge to your account, either the purchase of a single session or the purchase of a package/membership, and the second one will confirm your booked class. The payment confirmation email counts as your receipt, so don't delete it! You'll also see the purchase on your and the booked session on your .
How to Book an Appointment:
To book a one-on-one appointment with a business, go to the business' public calendar and hit the 'Appointments' button at the top menu.
Note: Not all businesses have the Appointments feature activated. This means that you won't see the Appointments button. Either they only do group classes or they prefer to do the booking for you. If this is the case, you'd need to directly.
On the appointment screen, select the service you want to sign up for, choose your instructor, select the date you want on the calendar, then pick a time.
Note: You can tap the arrow at the top right of the calendar to advance or forward on the calendar.
You'll then be directed to the 'Make Purchase' screen where you can sign up with either the drop-in rate (if one is available), or to purchase a package or membership (if you don't have an account balance or your existing package is not applicable to the session). Choose a payment option, enter your payment method (if you don't have one saved), then confirm your payment. In the example below, the customer has an existing package applicable to the session.
Now, you're booked into your first class/appointment! From here, you can continue booking if you purchased a package/membership, or search for other businesses to book with.