Personal Guide: How to Reschedule an Appointment?

Are you a customer or client of a business, who wants to reschedule an appointment? Here's how.

First, log in to your Fitli personal account. You'll typically be taken directly to your schedule/calendar, where you can view any and all upcoming classes or appointments you have.

Click the appointment you want to reschedule to open its profile.

On the session profile, click the Reschedule link.

NOTE: Rescheduling is only available for appointments if the business allows client booking for the appointment, if the session is both still in the future and the session doesn’t have any cancellation policy active.

On the Reschedule Appointment page, you can choose a different trainer or leave it the way it is then choose the date and/ or time.

Click CONFIRM and CLOSE.

That’s it you’re done!

What will happen next?

Once you’ve rescheduled  the appointment, you’ll see it on your calendar in the new time slot and you’ll receive a rescheduled appointment email. Screenshots below.

IMPORTANT:

If the appointment you’re trying to reschedule is within any cancellation policy window set up by the business, you won’t be able to reschedule. For more info, contact the business directly.

That's about it! Any questions? Chat with us or send us an email to support@fitli.com.