Help CenterThis feature allows your business to easily accept card payments with a POS (Point-of-Sale) Terminal. You and your customers can either tap, swipe and insert cards. Your customers can also use their contactless payments via their phone, like Apple Pay. Activating this feature is easy and you can do it with just a few clicks, here’s how!
Note: This feature is only available for businesses whose Usio Payment Status is ACTIVE, similar to the one below. To unlock this feature, activate payment processing and enroll!
Activate Terminal Subscription
Log in to your account and click ADMIN at the top.
Click "Payment Processing" under "Business Information".
You’ll see two sections on the "Payment Processing" page. To activate POS Terminal, turn on the "Enable a POS Terminal - $5 / month" toggle to YES.
By confirming this action, you are choosing to activate the POS Terminal subscription, which is $5 per month, however, you will not be billed for the first installment until 30 days from the date of the Terminal subscription activation.
During those 30 Days, you must order and set up your POS Terminal. You may start processing when you receive the terminal, even if the 30 Days have not elapsed.
Please confirm that you understand the above and accept the addition of the POS Terminal subscription
Processing card payments via the terminal are priced at 2.9% + $0.30 per transaction.
Once you fully understand these terms, click the box and hit CONFIRM on the "Activate Terminal Subscription" modal.
Then, hit SAVE on the "Payment Processing" page to save your changes, Very Important!
You’ll see a green confirmation message at the top that your Payment information has been updated and you’ll be notified.
In order to use the terminal capability after activating your terminal subscription, place an order for an approved and pre-configured terminal. Your subscription will start 30 days after you order your terminal.
To do this, click the link below the POS Terminal section to order your terminal.
You’ll be directed to our Payment Terminals site where you can order your terminal.
Click ORDER, fill out the form and hit SUBMIT.
You’ll be charged for the cost of the terminal + tax and shipping fee. Then, the $5 monthly Terminal subscription fee.
Deactivate Terminal Subscription
If for some reason you no longer want to accept card payments with your terminal and you want to cancel your terminal subscription, go to the "Payment Processing" page and scroll down.
To deactivate POS Terminal, turn off the "Enable a POS Terminal - $5 / month" toggle to NO.
By confirming this action, you are deactivating the POS Terminal feature. Immediately after confirming deactivation, the terminal feature will no longer be available to use, and you will not be billed for your Terminal subscription for the upcoming cycle. You may always reactivate the feature at any time.
If the subscription is deactivated sometime before the end of a paid cycle, you will be refunded partially for the unused portion of the subscription within 2-3 business days.
If you do not see this refund on your account after that point or if you have any questions, please reach out to Fitli Support via chat or at support@fitli.com.
Please confirm that you wish to deactivate the terminal feature on your account.
Once you fully understand these terms, click the box and hit CONFIRM on the "Deactivate Terminal Subscription" modal.
Then, hit SAVE on the "Payment Processing" page to save your changes, Very Important!
You’ll see a green confirmation message at the top that your Payment information has been updated and you’ll be notified.
That's about it! Any questions? Chat with us or send us an email to support@fitli.com.