Help CenterThe Disbursement Report summarizes the amount of funds that will be deposited to your account on each day and shows all the transactions that are part of that disbursement. This report will show Card and/or ACH disbursements (if you accept ACH payments).
This feature is only available for businesses whose Usio Payment Status is ACTIVE, similar to the one below. To unlock this feature, activate payment processing and enroll!
IMPORTANT: ACH and Card transactions are disbursed within 2-3 business days, weekends and holidays are not included. For ACH, it is possible for returns to come back on those funds after they have been disbursed. As a fraud protection measure, funds from an ACH transaction can only be refunded after a 5 day waiting period once the transaction has been batched. ACH transactions can still be voided before they are batched.
To check your Disbursement Report, log in to your Fitli business account and click "Reports" at the top menu.
Then, click "Disbursements" on the left side.
On the "Disbursement Report" section, you’ll see the "All Payment Types" pulldown, date picker, "Show empty rows" link and the Export button. You can use these to filter your search results and/or export.
You’ll also see headers for each column to help you determine which is which.
In the example below, I’ll check the "Month to Date" Disbursement Report.
Clicking the "See Transactions" link will direct you to your Sales Report showing the "Month to Date" disbursed sales.
You can either click CLEAR FILTER to show the normal view of your Sales Report or click BACK TO REPORT to go back to your Disbursement Report custom view.
Clicking the "See Day’s Transactions" link will direct you to your Sales Report showing sales that were disbursed for that day.
You can either click CLEAR FILTER to show the normal view of your Sales Report or click BACK TO REPORT to go back to your Disbursement Report custom view.
Clicking the "See ACH Transactions" link will direct you to your Sales Report showing ACH sales that were disbursed for that day.
You can either click CLEAR FILTER to show the normal view of your Sales Report or click BACK TO REPORT to go back to your Disbursement Report custom view.
Clicking the "See Card Transactions" link will direct you to your Sales Report showing card sales that were disbursed for that day.
You can either click CLEAR FILTER to show the normal view of your Sales Report or click BACK TO REPORT to go back to your Disbursement Report custom view.
On the Disbursement Report, you may or may not see values in parenthesis under the Credit Amount column. These are refunded transactions.
In the example below, I did a custom date search for 8/16/2023. There are 3 credit card total credits amounting to ($3.00). Two of which are for American Express amounting to ($2.00) and one is for Mastercard, amounting to ($1.00). Click any of the links on the right for more details. Screenshots below.
You can click the "Show empty rows" link to show everything including dates and fields with $0 value.
Click the "Hide empty rows" link to go back to the normal view or to show data with values.
To download your Disbursement Report, use the filters above and hit EXPORT to download your Disbursement Report custom view.
Once you've exported your Disbursement Report, use your favorite spreadsheet program (Excel, Sheets, Numbers, etc.) to open the downloaded .csv file, or you can copy the data and paste it to a Google Spreadsheet. You can use the filter function of your favorite spreadsheet program to filter the data you need.
That's about it! Any questions? Chat with us at fitli.com or send us an email to support@fitli.com.