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Fitli Frequently Asked Questions - FAQHello and welcome to Fitli! We're excited that you're getting started, and you may have some questions. If so, you've come to the right place. Please review our frequently asked questions here, and if you don't find what you're looking for, create a support ticket and one of our customer service agents will be happy to help. Support Options - "What support options do you offer for Fitli business customers and personal clients?
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Fitli's Payment Processor Transition and Enrollment FAQLooking for questions and answers about payment processing? Scroll to the bottom! Change. Some love it. Some hate it. But, it is inevitable. It can be challenging but it’s also what enables new and better opportunities. Fitli is a startup in a dynamic environment so we must continue to change and grow to meet your needs and stay competitive. We also try to balance that with the quality and the frequency of the changes we make.
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Do you offer a free trial or a demo?Yes! We have both a free demo and a free trial. Book a Live Demo here View our current pricing, trial and offers here
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How reliable is Fitli? Does the Fitli site ever not work or have downtime? If Fitli isn't working, how can I tell?Just like with every website, there are always times when things might not work (Internet backbone issues, etc), but due to the hard work of the Fitli team, we can boast 99.99% uptime and reliability. When we do system upgrades for new features and fixes, we typically do them in the middle of the night or off-peak times. We understand you rely upon Fitli for your business, please check this link to view Fitli's current system status.
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Need Help Logging Into Fitli?Some users might have issues logging into their Fitli account. Maybe it's a particular browser you're using, or an incorrectly typed password, or a popup blocker, overzealous spam filter - we get it! Here are some common problems and solutions to get you logged in and getting fit! Q - I don't remember my password! Help! A - If you need to reset your password, click here to reset it from our password reset page.
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Mobile version: Need Help Logging Into Fitli?Some users might have issues logging into their Fitli account. Maybe it's a particular browser you're using, or an incorrectly typed password, or a popup blocker, overzealous spam filter - we get it! Here are some common problems and solutions to get you logged in and getting fit! Q - I don't remember my password! Help! A - If you need to reset your password, tap here to reset it from our password reset page.