Help CenterCustomer / Personal Guide
I just signed up with Fitli, now what do I do?I want to sign up and book a session, now what do I do?How to Add RelationshipsRelationships - Client Bookings!Relationships - Appointment Bookings! (Client Guide)Client Guide: Waitlist for RelationshipsHow to Deactivate, Activate, Disconnect and Connect your Relationships to your BusinessHow to Upload or Remove Your Relationships' PhotoTurn Off Cross-site Tracking in Safari, Google Chrome and Mozilla FirefoxCan I book classes past my Unlimited, auto-renewing package date?Can I get a receipt of my purchase with my name on it?Can I see how many sessions or classes I have left in my account?Can I view a history or report of my purchases?Client Photos - How to upload or add your Photo (for Clients)Have a Groupon code or coupon to redeem? Here's how!How can I check my Account Balance and/or my next Charge Date?How can I edit my personal email/text message notifications?How do I cancel or unbook a class?How to change your password within the Fitli siteHow to Complete A Payment Request From a BusinessHow to contact the business?How to sign up and connect with your business?How to Update/Change Your Email AddressHow to upgrade your account to professional or business account?How to View Your Account HistoryHow to view your booked classes?I didn't get an email. What should I do to get notifications?I didn't request a password reset? Why did I get an email?I don't like giving out my credit card number, is it safe?I tried logging in to my teacher's calendar site to book but I can't.I want to donate to my business' charitable cause. How can I do this?Oops! I didn't mean to purchase something, how do I request a refund?Kiosk Self Check-In: Client GuideWhat notifications will you get from FitliHow can I ensure that I receive all emails from Fitli?Why have my SMS notifications been turned off?How to Request for Account Deletion?What happens if I try to purchase a duplicate auto-renewing membership?Kiosk Booking: Client GuideHandling Failing Auto-Renewing Memberships (Client Guide)How to Cancel your Auto-Renewing Package/MembershipPrimary and Backup Payment Methods (Client Guide)How to Use Promo Codes?How to Tip a Business?Can I Purchase Merchandise from a Business on Fitli?How Can I Leave a Review for a Business/Instructor?How to Join the Waitlist?How to Add Relationships While Booking?How to Add Relationships During Registration?